This notice explains how personal details and health-related messages are handled when you use Aurelia pages and forms.
Aurelia respects the sensitivity of health information. This Privacy Policy describes what we collect on blendairmechanical3.com, why we collect it, how long we keep it, and the choices you have. The website itself is a static, client-side service: forms are checked in your browser and are not sent to a remote database from this page. When a representative later contacts you, that conversation is treated as a healthcare enquiry.
This notice applies to visitors, people who request appointments, people who write through the contact form, newsletter subscribers, and anyone who asks to leave the mailing list. It also applies to parents and carers who submit details on behalf of a child or a person who cannot complete a form alone.
It does not replace the more detailed record-keeping rules that apply after you attend a clinical visit. Those records are kept under professional duties of confidentiality and are available for discussion during care.
Forms may ask for your name, email address, phone number, preferred date, preferred clinician, visit type, and a description of symptoms or questions. Newsletter forms ask for a name and email. Unsubscribe forms ask for the email you used to subscribe and an optional reason.
You may also include medicines, allergies, previous procedures, or family history in a message box. Treat those boxes as confidential. Share only what is needed to route your request. Do not paste full laboratory reports into a public computer if other people can see the screen.
We do not ask for payment-card numbers on this website. We do not ask for government identity numbers on public forms.
Your browser may store ordinary technical data such as pages viewed, screen size, and language settings. If your hosting provider keeps server logs, those logs can include the date of a visit and a truncated network address. We do not use those logs to build advertising profiles.
We do not place third-party advertising cookies on these pages. If you use a social sharing button, the destination site may set its own cookies after you leave Aurelia.
We use enquiry details to understand which department should reply, to suggest a visit length, and to avoid booking a service we cannot safely offer. We use email addresses to confirm that a representative will follow up and to send newsletters you requested.
We use unsubscribe requests to stop marketing and education emails. We may keep a suppression record so the same address is not added again by mistake.
We may use de-identified counts—for example, how many people asked about cardiology in a month—to plan clinic sessions. Those counts do not include names or emails.
Depending on where you live, we rely on one or more of the following: your request to take steps before care, our legitimate interest in answering messages you send, your consent for newsletters, and legal duties that apply to health providers after a visit begins. You can withdraw newsletter consent at any time without affecting a booked clinical visit.
We will not use a symptom description from a contact form to market unrelated products. Health narratives stay inside the care conversation.
Staff who schedule visits and clinicians who need the background of a request may see the information you typed. They are bound by confidentiality. We do not sell lists of patients or subscribers.
We may share information if the law requires it, if a court order is valid, or if we must protect a person from serious harm. We may also share limited details with a laboratory, imaging partner, or therapist when you ask us to arrange those services and the partner needs enough information to work safely.
Email delivery tools, if used later by our team, process addresses only to send the letters you requested or the replies you invited. We choose tools that allow us to delete or suppress an address when you unsubscribe.
This website can be opened from many places. If your message is read by staff in another region, it is still treated as a confidential healthcare enquiry. We avoid publishing patient stories that would identify a person without permission.
Website form contents that remain only in your browser are not stored by this static site after you leave the page. If a representative copies your message into a secure mailbox in order to reply, that copy is kept for as long as needed to complete the conversation and to meet record-keeping duties if a visit follows.
Newsletter addresses are kept until you unsubscribe or until the list is closed. Suppression entries may last longer so we do not email you again by accident. Clinical records created after a visit follow healthcare retention periods, which are usually longer than marketing lists.
We use HTTPS where the hosting environment supports it, limit staff access to mailboxes, and train coordinators not to discuss patients in public spaces. No method of transmission is perfectly secure. If you are concerned about a shared device, clear the browser after sending a form and avoid saving medical details in an email draft that others can open.
If we become aware of a breach that is likely to put your rights at risk, we will notify affected people and, where required, the relevant authority, with a description of what happened and the steps we are taking.
We do not knowingly collect newsletter subscriptions from young children. Appointment requests for children should be completed by a parent or recognised carer. If we learn that a child submitted a marketing form without an adult, we will remove that address from the list.
You may ask what information we hold about an enquiry, ask us to correct a name or email, or ask us to stop marketing messages. Use the unsubscribe page for mailing lists. Use the contact form or care@blendairmechanical3.com for access and correction requests about healthcare enquiries.
You may object to processing that is based on legitimate interests, and you may lodge a complaint with a data-protection authority if you believe the law has not been followed. We would rather hear from you first so we can fix a mistake quickly.
Access to a full clinical chart is handled through the care desk after identity checks, because those files can contain other people’s information as well as yours.
This website does not use automated scoring to accept or refuse care. Validation scripts only check that required fields are complete and that an email or date looks valid. A person reviews the meaning of your message.
Photographs on the site are natural clinical and lifestyle images used to illustrate care. Testimonials are written with permission or are presented as representative stories. If you believe an image or quote identifies you without consent, write to us and we will review it promptly.
We will update this page when we add a new form, change a mailing tool, or need to describe a new legal duty. The date below shows the latest revision. Material changes will also be mentioned in a site notice or a newsletter when that is practical.
Privacy questions, access requests, and concerns about a possible misuse of information should be sent to care@blendairmechanical3.com with the subject line “Privacy enquiry”. Please include the email you used on the form so we can find the right conversation. Do not include unnecessary medical detail in the first message if a simple identification is enough.
Last updated: 22 September 2026.
